|
Are you a USBC Youth member?
If you are and you have bowled a high score, you are eligible to purchase a high score recognition ring. For more information, please contact Keepsake Customer Service at 1-800-982-6515 or email us
What is the difference between 10 karat gold and 14 karat gold?
In 10 karat gold, there are 10 parts of gold to 14 parts alloy. 14 karat gold has 14 parts of gold to 10 parts alloy.
How does the payment plan work?
A $69 down-payment (includes Shipping and Handling) is required at the time the order is placed. The remaining balance is divided into seven equal payments. The first of your seven monthly installments will be billed to you when your gold ring is shipped to you. You can choose to have these monthly payments automatically charged to a credit card, or debited from your checking account.
What type of payment is accepted?
- Credit card - Master Card, VISA, American Express and Discover
- Check
- Money Order
When do I send in the payment for my 300 Game or 800 Series gold ring?
You will receive pricing information and the order form directly from Keepsake after your score is approved. You can also order your gold ring online with a credit card. Payment is due when you finalize your order online or when you call us at (800) 982-6515. If you are purchasing a gold ring and select our payment plan option, your deposit is due when finalizing your order. The first of your six monthly installments will be billed to you when your gold ring is shipped to you.
Is there a discount on the gold ring if I do not take the complimentary 300 Game or 800 Series Siladium ring?
Yes, you will receive a $40 discount on the price of the gold ring if you do not take the standard award for your achievement.
Is there a warranty on the ring?
Yes, the warranty can be found on Keepsake's warranty page.
I would like information on the gold rings sent to me. Who do I contact?
Contact Keepsake at (800) 982-6515 or email us at customerservice@keepsakebowling.com.
I received the Siladium ring. Can I return it and purchase the gold ring?
If you received a Siladium ring and wanted to upgrade to gold you can return the ring within the first 2 weeks after it was shipped. You will receive a $40 credit toward your gold ring purchase.
How do I order a ring?
Gold rings can be ordered by contacting Keepsake at (800) 982-6515 or by simply ordering online.
I already received an award this season. Can I purchase one for my second achievement?
Yes. Simply order your second award through our website or feel free to call us at (800) 982-6515. Available recognition products are:
- Siladium Recognition Rings
- 300 game
- 800 series
- 299 game
- 298 game
- 11-In-A-Row
- Gold Recognition Rings
- 300 game
- 800 series
- 299 game
- 298 game
- 11-In-A-Row
- Watch - Please contact USBC Membership/Awards at (800) 514-2695 extension 3151. http://www.bowl.com
- Plaque - Please contact USBC Membership/Awards at (800) 514-2695 extension 3151. http://www.bowl.com
What ring sizes are available?
The Majestic and Regal are available in sizes 3-15 and Monarch and Royal 7-18.
Click here for detailed information on Ring Sizing
What are the colors of the stones in the rings?
300 Red Simulated Garnet
800 Purple Simulated Amethyst
900 Black Onyx
11-In-A-Row Blue Simulated Aquamarine
298 Green Simulated Emerald
299 Blue Spinel
How long does it take to get my award?
Siladium rings take approximately 2-3 weeks from the time they are ordered.
Gold rings are made to order and will take approximately 4-6 weeks.
Where can I send my ring to be repaired?
The ring can be returned to Keepsake, 7211 Circle S Rd., Austin, TX 78745.
Include a note explaining why the ring is being returned along with your full name, order number, and a daytime phone number. The ring should be returned using a method that is traceable, such as UPS.
My ring does not fit. Can I return it for resizing? Will there be a charge?
Yes, one resize is provided free of charge. Contact Keepsake. Additional requests for resizing will be charged the replacement ring cost of $69.95.
Can I cancel my gold ring order and choose another recognition product?
Yes. Contact Membership/Awards at (800) 514-2695 extension 3151.
I bowled another 300 game or 800 series. How can I update my multiple top ring?
Please contact Keepsake Customer Service at (800) 982-6515 and they can assist you in updating your ring.
Will I be able to update my ABC multiple ring with USBC scores?
No. Only ABC achievements can be credited for the ABC multiple ring. You can purchase a USBC multiple-ring to include all previously approved scores. These include ABC, WIBC and YABA scores.
Can I trade-in my ABC Classic Gold 300 ring and get a multiple top with my ABC scores?
Yes, as long as you are ordering an ABC multiple top and using ABC achievements.
Can I trade-in my ABC multiple top ring and update the ring with my ABC scores?
Yes. If you purchased an ABC multiple top ring, you can update your ring with your ABC achievements.
Can I order the ABC commemorative side ring?
No. The special commemorative ring was discontinued as of 7/31/05.
How many 300 games and/or 800 series have I bowled?
You can check your list of achievements on bowl.com using the 'Find a Member' feature or contact Membership/Awards at (800) 514-2695 extension 3151.
How are the rings engraved? Can I put someone else's name on the complimentary
Siladium ring?
The name listed on your application will be the name engraved inside the ring.
Where will my ring be shipped?
You now have the option of telling us where you would like your ring sent. The ring can be sent directly to you, your association office, league secretary, or an address you provide on your award application.
What recognition products are available?
Rings, watches and plaques are available. Please see the Awards section on www.bowl.com for photos of the awards. Ring awards are available here on www.keepsakebowling.com.
Where do I send my award application?
The application should be sent to your local association.
I received a plaque for my 300 that was bowled before 8-1-05; can I order an ABC, WIBC or YABA ring now for this score?
Yes, as long as you earned your achievement prior to 8-1-05 you can purchase an ABC, WIBC or YABA ring.
I bowled a 300 game in 2001, I lost my ring. Can I replace that ABC, WIBC or YABA ring?
Yes, you can purchase an ABC ring to replace the lost ring. Please contact Keepsake Customer Service at (800)982-6515 to order your replacement.
|
